Specialist Services

Mission Control and Operations

We provide mission control system operations, engineering, and maintenance services for various space agencies and missions, including EUMETSAT and ESA/ESOC missions.

• Data Processing System and Software Engineering
  Engineering services for payload data processing systems, including operations, requirement definition and system testing and acceptance.
• Ground Systems and Software Engineering
  Engineering services for ground data systems, software development, and maintenance for space missions, covering areas including data processing, flight dynamics, and test systems.
• IT and Networking Services
  Specialist IT services, including computer storage, administration, networking, and support for astronomical archives, for organizations including EUMETSAT, ESA/ESTEC and the European Southern Observatory (ESO).
• Specialist Engineering
  Specialized engineering services in areas such as RF/antenna, power, quality assurance, safety, and thermal data handling for space missions and projects.
• Cyber Security Engineering
  Cyber security engineering services, particularly for the Galileo program, supporting organizations like Spaceopal and DLR-GfR.
• Assembly, Integration, and Testing (AIT/AIV) Support
  Systema and AIT/AIV support services for various space missions and programs, working with customers like Airbus Defence and Space.

Cost-effective services

ESA/ESTEC, IT infrastructure support for the Technical Laboratories

Terma has brought significant cost benefits to ESA/ESTEC by organizing the work as a service team rather than a host of individual technical support positions.

Both the infrastructure and the operation of the laboratories have been developed and, subsequently, significantly streamlined. In addition to providing normal day-to-day services, Terma also provides strategic consulting studies and proposes modifications to the infrastructure to promote a cost-effective service provision. Thus, ESTEC has benefited highly from the efficiency improvements brought by our services.

Substantial progress has been made in all areas. The benefits include a reduction in the number of equipment and software licenses required and hence reduced maintenance costs. The simplification of the fundamental infrastructure reduces down time due to the reduction in technical intervention. This, in turn, has reduced the service team work load allowing it to support an ever increasing number of users without increase in service costs.

Activities we support

ESA/ESTEC

– A number of services, the majority on-site, some off-site.

• Specialist IT Services
• RF/Antenna Engineering
• Quality Assurance/Safety Engineering
• Power Engineering
• Technology Development Support
• EGSE and Software engineering support and Maintenance (SCOS-2000, EGS-CC)
• Thermal Data Handing Support (STAMP installation in LSS)

EUMETSAT

– A wide range of services near-site, on-site or a combination.

• Copernicus Mission Control System Operations service
• Mission Control Systems I&V service
• M&C Supporting Applications Engineering service
• Data Processing Software Engineering service
• Data Processing System Engineering service
• MCA Software and System Engineering Service
• Computer Storage & Administration Services
• Copernicus Data Processing Operations
• Operations Quality Assurance Engineering service

ESA/ESOC

– A number of services, the majority on-site, some off-site.

• MCS (SCOS-2000) Maintenance
• Flight Dynamics Engineering
• Operations Engineering
• Ground Segment Engineering

European Southern Observatory (ESO)

– On site services across both main ESO sites in Germany and Chile.

• All IT and Networking services across both main ESO sites in Germany and Chile
• Astronomical Archive Support containing petabytes of data

DLR and DLR-GfR

– A range of on-site and off-site services.

• Galileo Cyber Security Engineering - on-site
• Galileo L1 Maintenance Support - on-site
• CSIM-L3 (SIMSAT/SIMULUS) - off-site
• GECCOS Maintenance (SCOS-2000) - off-site

Airbus Defence and Space

– A range of service in France and Germany

• AIT/AIV support for EarthCARE, JUICE and MetOp-SG, OneWeb (with Airbus OneWeb Satellites)
• DataBase Engineering
• Operations Engineering
• Project Management Support

Thales

• System and Software Engineering Support

Today we are able to provide these services to customers in Germany, France, The Netherlands, the UK and Denmark as well as other locations.